Working with you Again
Thank you for getting the commercial out via email last night. It worked out very well and we certainly enjoyed it. I can't tell you enough how much I appreciated your efforts! We are very pleased with it and look forward to working with you again in the future.
Rick Weiss ~ Optician, East York Optical
Voicemail comment after tight delivery of East York Optical TV commercial. (March 2006)
Customer Response is Great
Just wanted to let you know the customer response to the [gold foil coffee cup] labels is great! They really think the labels are nice and like the added touch. The labels are getting noticed and are easy to work with!
Thank you! Terri 
Terri V. ~ Owner of a fantastic local coffee shop
Ultimate Professional
Marc Laucks is the ultimate professional. It is a pleasure to work with a company that communicates immediately, understands your needs and strives for excellence. He embodies the philosophy of Olivia's House, which means going the extra mile.
Leslie Delp ~ Executive Director, Olivia's House (September 2007)
The Seemingly Impossible
Dear Marc,
Despite the last minute jobs I kept throwing your way, you and your staff made the seemingly impossible come to fruition. For that, I thank you.
Additionally, I thank you for your genuine concern about the quality of work and customer satisfaction. Thank you for going out of your way to make sure my orders were delivered on time and, thereby, making me look good to my boss.
It was reassuring to know that once the jobs were in your hands I no longer needed to worry. Please be assured that your company will be highly recommended to others and should the need arise again, I will definitely call you first.
Best wishes for your continued success.
Ilene L. ~ Administrative Assistant
Chocolate Company
Over the course of the year, Madécasse has had the pleasure of working closely with Marc Laucks for our packaging design and execution. As a consumer product, our packaging is one of the most important aspects of our marketing and business success.
At every turn, Marc's expertise saved us time and money, and enabled us to move forward in the right direction. Marc helped us save at least 20% on our printing costs. His expertise and stewardship of the environment also enabled us to be a 'greener' company, sourcing recycled papers and reducing our overall impact on the environment.
As a small business, our responsibilities are vast, and being able to rely on Marc to advise, consult and execute our packaging and other printing needs frees up valuable time that we can spend on other areas of the business
Tim McCollum ~ Co Founder, Madécasse